Frequently Asked Questions

Everything you need to know about your DREAM experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 5-7 business days.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are your materials sustainably sourced?

At DREAM, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel.