Returns & Exchanges
At DREAM, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Simply initiate your request through our online portal to start your exchange or refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup for a hassle-free transit back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.